3bdjl Privacy Policy

3bdjl ("we", "us", "platform") is an online betting and casino platform operating for users in Bangladesh. We place the highest importance on protecting your privacy. This privacy policy describes how 3bdjl collects your personal information, for what purposes, how it is used, and how it is kept secure.

By registering an account or using any service on our website, you are considered to have accepted the terms of this privacy policy. You are encouraged to read this policy so that you remain fully informed.

3bdjl uses SSL encryption technology to keep all your personal and financial information secure. We are committed to operating a safe and reliable platform.

Various types of information are collected to provide services on the 3bdjl platform. A detailed description of this information is given below:

2.1 Personal Identification Information

• Full name and date of birth (for age verification — minimum age 21)
• Email address and contact information
• National ID card or passport number (when identity verification is required)
• Address and residential information

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device details
• Browser type and operating system
• Login time and session activity logs
• Data collected from cookies and web beacons

2.4 Gaming Activity Information

• Betting history and preferences
• Game-playing patterns and duration
• Records of rewards and bonus claims

3bdjl collects your information in the following ways:

• Registration Form: Information you provide when creating an account.
• Transaction Process: Payment information collected during deposits or withdrawals.
• Platform Use: Technical information is automatically collected while browsing the site.
• Customer Service Contact: Information provided during live chat or email communication.
• Cookies and Tracking Technology: Used to improve website functionality.

3bdjl uses your information only for the following legitimate purposes:

4.1 Service Delivery

Your information is used to manage your account, process transactions, and provide all betting and gaming features on the platform.

4.2 Identity and Age Verification

Identity and age verification is carried out to ensure responsible gaming and to prevent anyone under 21 from using the platform.

4.3 Security and Fraud Prevention

Your information is used to protect account security, secure financial transactions, and prevent any form of fraud or illegal activity.

4.4 Customer Service

Your information helps resolve your inquiries and complaints and deliver an improved customer experience.

4.5 Bonuses and Promotions

Your gaming activity information is needed to properly deliver welcome bonuses, VIP benefits, and other promotional offers.

4.6 Legal Obligations

Information may be retained and disclosed to comply with applicable laws and regulations and upon valid requests from relevant authorities.

3bdjl never sells or rents your personal information. However, limited information may be shared with trusted third parties in the following specific circumstances:

• Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Service Providers: Necessary information may be shared with IT and security service providers that assist in operating the platform.
• Legal Authorities: Information may be disclosed in response to court orders, legal proceedings, or valid requests from government authorities.
• KYC Verification Services: Information may be shared with authorized third parties to complete the identity verification process.

In the above cases, only the minimum necessary information is shared with third parties, and they are also bound by terms consistent with this privacy policy.

3bdjl follows industry-standard technology and practices to protect your information. Our security measures include:

• SSL/TLS Encryption: All your data is transferred through encrypted channels that cannot be read by outside parties.
• Secure Data Storage: Information is stored on encrypted servers and only authorized staff have access.
• Two-Factor Verification: Multiple layers of security are in place to ensure only authorized access to accounts.
• Regular Security Reviews: Our systems undergo regular security testing and updates.
• Staff Training: All our staff are trained in privacy and data protection.
• Firewall and Intrusion Detection: Advanced technology is used to protect against unauthorized access and cyber attacks.

Although we make every effort to protect your information, it is not possible to guarantee 100% security when transmitting data over the internet. However, we remain vigilant at all times in protecting every piece of information.

Cookies and similar technologies are used on the 3bdjl website. Cookies are small text files stored in your browser.

7.1 Use of Cookies

• Essential Cookies: Required for the basic functionality of the website — maintaining login sessions, security verification, and so on.
• Functional Cookies: For remembering your preferences and language settings.
• Analytics Cookies: To analyze user behavior and improve services.

7.2 Cookie Control

You can disable cookies from your browser settings. Please note that disabling certain cookies may limit some features of the website.

3bdjl retains your personal information in accordance with the following policy:

• Information for active accounts is retained for the duration of service delivery.
• Even after an account is closed, information may be retained for a specified period to meet legal obligations.
• Financial transaction records are retained for a set period for audit and legal purposes.
• After the specified period, unnecessary information is securely deleted.

As a user of 3bdjl, you have the following rights regarding your own information:

9.1 Right to Access Information

You may request to know what type of information we have stored about you.

9.2 Right to Correct Information

If there is any incorrect or incomplete information in your profile, you may request that it be corrected.

9.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted, however information required to meet legal obligations may not be possible to delete.

9.4 Objection to Data Processing

You may object to the use of your information for specific purposes. In such cases, we will review your request and take appropriate action.

To exercise any of the above rights, please contact us. We will try to respond to your request as quickly as possible.

The 3bdjl platform is for persons aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21.

If we are informed that a minor has created an account, we will immediately close that account and take steps to delete the associated information. If you have any information regarding this, please notify our customer service.

If the 3bdjl website contains links to external websites, those websites have their own privacy policies which are beyond our control. We are not responsible for the activities or privacy practices of third-party sites. You are advised to read the privacy policy of any external site before using it.

3bdjl reserves the right to amend or update this privacy policy as needed. For any significant changes, we will:

• Publish the updated policy on the website.
• Change the "Last Updated" date at the top of the page.
• For significant changes, registered users may be notified by email.

If you continue to use the platform after an update, you will be considered to have accepted the revised policy. You are therefore advised to visit this page regularly.

If you have any questions, requests, or complaints regarding this privacy policy, please contact us in the following ways:

We handle all privacy-related requests from you as quickly and carefully as possible. Your trust and confidence are extremely important to us.